Digital Service Proof Transforms Maintenance in the Hospitality Sector
Reading time: 3min
Table of contents
Summary
Exolynk’s Digital Service Record delivers full maintenance traceability and unlocks new revenue through service upselling – successfully showcased at the Igeho trade fair with Korngold AG.
Background
In professional hospitality, smooth operations are crucial. Equipment downtime leads to lost revenue and unsatisfied customers. Yet many manufacturers still rely on manual or fragmented maintenance processes – a risky approach.
Digital Solution with Measurable Benefits
The Digital Service Record with Exolynk is a full-featured Field Service Management solution that ensures transparency and traceability:
- Service reports are easily created, assigned, and signed digitally.
- Service status is accessible via QR codes on each device – with booking and ordering options.
- Branding & customer loyalty: The app is fully customizable to match your brand and enhance the user experience.
Revenue Growth Through Service Upselling
A standout feature is service upselling: Based on current maintenance data, additional services can be proactively offered. Igeho revealed: many equipment providers are still missing out on this opportunity. Exolynk gives them a real edge.
Increased Operational Safety
Scheduled maintenance, managed and documented via the platform, significantly increases operational reliability – a must in the fast-paced food service sector.
Conclusion
Exolynk helps manufacturers boost efficiency and unlock new revenue through upselling and improved customer retention. The enthusiastic feedback at Igeho confirms: this solution hits the mark.
