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Table of contents
Summary
Exolynk offers a flexible platform for digitizing customized business processes. Whether it’s CRM, QMS, or digital patient records – with Exolynk, data models, workflows, and dashboards can be tailored precisely to your operations. This results in real efficiency gains through automation and transparency.
Too many tools, too many spreadsheets, no automated processes?
Introduction
Digitization poses a major challenge for small and medium-sized enterprises (SMEs) across all industries: how can specific, often long-established processes be effectively mapped digitally? Standard software quickly reaches its limits – too rigid, too complex, or simply unsuitable.
What’s missing is a platform that adapts to the company’s way of working – not the other way around. Exolynk fills this gap with a modular system that can be flexibly configured and seamlessly integrated into existing workflows.
This is where Exolynk comes in: a modular platform that enables companies to digitize, automate, and intelligently connect their processes – from maintenance and invoicing to document management and specialized use cases such as QMS (Quality Management Systems), CRM (Customer Relationship Management), or electronic patient records for animals.
Models: Your Data Structure – As Unique as Your Business
At the heart of Exolynk are so-called models – the building blocks that let you define your own data structures: customers, invoices, machines, audits, treatments, contracts, inquiries – everything you want to capture, process, and track in your daily work.
The best part: you don’t need traditional programming experience. An intuitive configuration interface lets you flexibly create models as needed – including field types, relationships, requirements, and rules. For complex workflows, validations, or integrations, a powerful, easy-to-understand scripting language is also available to help implement advanced logic with ease.
Beispiel:
A maintenance company can create models for machines, maintenance intervals, and technician reports – including automatic notifications when a service is due. A veterinary practice can model animal profiles, treatments, and lab results – linked to a digital patient file.
Records – Structured Data for Everyday Work
Once a model is created, you can add any number of records – these are your operational data points in daily business.
A record can be a specific invoice, a completed maintenance task, an incoming customer inquiry, or an audit result. Each record contains:
- Structured fields (e.g., date, status, description)
- Files (PDFs, images, plans)
- Links to other objects (e.g., customer → invoice → support case)
- History and logs of all changes
This way, you always maintain an overview and can collect, evaluate, and track information centrally – even as a team.
Powerful Search and Filtering – Including File Content
Exolynk offers a well-thought-out search and filtering function across all models and records. You can filter, sort, and save list views based on any criteria, such as:
- “All open invoices over CHF 10’000”
- “All machines with service intervals in the next 30 days”
- “All customers with open support tickets”
Additionally, Exolynk features full-text search, which not only scans database fields but also automatically analyzes and searches attached files – such as PDFs, Office documents, or scanned inspection reports.
Example:
A quality manager can search for a specific term in inspection reports, even if it only appears in a PDF attachment. A veterinarian can search treatment notes or lab reports for substances or diagnoses.
Flexible Layouts: As Individual as Your Workflow
With Exolynk, you can design customized layouts for any data view – both for individual models (e.g., machine view, invoice details) and for user dashboards.
These layouts use an HTML-like syntax that allows you to:
- Elegantly present structured information
- Dynamically embed charts and diagrams
- Integrate files, images, comments, histories, and more
- Visually and interactively support processes
Example:
A QMS officer sees a bar chart of open deviations by severity on their dashboard, while a service technician sees their next scheduled maintenance – including a location map and checklist – directly on their tablet.
Workflows & Automation: Let Your Processes Work for You
For each model, workflows (actions) can be defined – these can be triggered manually or automatically by events. Examples include:
- Change status from “Open” to “In Progress”
- Send email to responsible employee
- Automatically create a new task
- Generate and archive a PDF
- Call external services or APIs
These workflows are built using an integrated scripting language that allows complex logic – including conditional flows, calculations, or data synchronization.
A standout feature: Exolynk can also interface with LLMs (Large Language Models) like GPT to:
- Automatically summarize reports
- Perform classifications
- Generate text suggestions
- Analyze risks or trends in datasets
Example:
In QMS, the system can detect whether a new deviation resembles a known issue and suggest appropriate corrective actions. In CRM, a conversation log could be automatically analyzed and converted into structured customer feedback.
Dashboards & Infographics: Clarity Instead of Data Overload
With user-specific home screens, you control exactly which information is relevant for each user. These dashboards can include dynamic content such as:
- KPI visualizations
- Charts by category, status, timeline
- Quick actions
- Notifications or task lists
Example:
A CEO immediately sees current revenue trends and outstanding invoices. A support agent sees new tickets, high-priority cases, and SLA violations.
Conclusion: Digitization – Your Way
With Exolynk, SMEs can digitize their processes precisely – without compromise. Instead of adapting to a software solution, businesses design their own digital work environment. The result: greater efficiency, lower costs, and better oversight.
Thanks to the combination of configurability, automation, and intelligent analytics, administrative effort and processing times can be reduced by up to 30%, depending on the application.
