Project and Customer Management at E&H QED Vision AG with Exolynk
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Table of contents
Summary
Thanks to Exolynk, E&H QED Vision AG significantly improved the efficiency of project coordination and customer management. The flexible digital platform delivers transparency, agility, and sustainable value creation tailored to the hydrogen technology sector.
Introduction
E&H QED Vision AG develops and produces solutions for renewable energy with a focus on hydrogen technologies. Their complex project environment and close customer collaborations required a scalable digital platform for data and process management. The goal: boost efficiency, transparency, and adaptability—without long implementation phases.
Challenges in Project and CRM Management
Before Exolynk:
- Fragmented data slowed down decision-making
- Lack of unified project overview
- High manual effort in customer communication
- Insufficient scalability of tools
Solution: Exolynk Platform with Templates
E&H QED Vision AG chose Exolynk for its modular, ready-to-use structure. They swiftly implemented the templates for Address Management, CRM, and Project Management, customizing them step-by-step during operations.
Address and Contact Management
Centralized data hub for all key contacts:
- Unified data for sales, project, and support teams
- Over 40% reduction in search time
- Automatic synchronization with existing systems
Project Coordination
Effective management of resources, milestones, and deadlines:
- Real-time project visibility
- Early detection of bottlenecks
- Average project duration cut by 15%
Customer Relationship Management
Structured care for existing clients and lead nurturing:
- Automated reminders and follow-ups
- Improved conversion rates through better data access
- Enhanced customer satisfaction and loyalty
Conclusion
With Exolynk, E&H QED Vision AG has found a digital platform that perfectly supports their project and customer management processes. Its easy deployment, high adaptability, and seamless integration make it ideal—not only for today’s challenges but also for future growth.
